Our TACO team is growing!
TACO brought onboard Zoe Munyon as the new Marketing Assistant – helping with everything from print materials to the 2018 catalog and everything in between.
Prior to joining TACO, the North Miami native grew up boating and fishing with her dad, a former charter boat captain and avid angler. In fact, Munyon credits her childhood experiences on the water for fostering her desire to work in the marine industry long term.
“Growing up, we had a few fishing boats over the years,” said Munyon, who began her marketing career in the marine industry. “Previously, when I worked in the boating industry, I felt connected to what I was doing on a daily basis.”
Briefly, Munyon said she left the marine industry to dabble in sales, but said her heart was back in boating.
“I’m very happy to be working at TACO now because I’m back doing marketing, something I truly enjoy,” she said.
With a Master’s degree in Marketing from NOVA and a Bachelor’s degree in Business from FIU, Munyon said she is excited for her new role within TACO and the many new design possibilities, such as revamping the packaging, launching a new Web site and creating new catalogs, pamphlets and flyers. Additionally, Munyon said she is looking forward to diving deeper into the marine industry and TACO – getting to know the many products TACO manufactures while also working closely with the many departments within the company, such as engineering, customer service and production.
In addition to hiring new team members, we’ve also welcomed back Account Management Specialist Rey Gonzalez, who took an 18-month hiatus to travel.
After being out of the TACO headquarters for several months, Gonzalez said he was taken by surprise when he walked through the doors on his first day back.
“I got that ‘wow’ feeling,” said Gonzalez, who hadn’t seen TACO since its offices were renovated. “It’s modern and up to date.”
The renovations include doing away with closed-off cubicles and creating a more open, collaborative working environment with a modern look and feel.
“I was expecting to come back to my old cubicle and doing things the way it was done before,” said the Ohio native and former Marine.
After traveling and taking time to explore his goals, Gonzalez said he views customer service in a different light – developing a new appreciation for the role.
“I can take my experiences and bring them back [to TACO],” he said. “I’ve grown so much more, as far as how to talk to customers and take care of them.”
Despite nearly 20 years as a TACO Account Management Specialist, Gonzalez said he has new goals for the position and the TACO team – focusing on elevating his service from great to superior and providing individualized attention to each account, no matter the size or request.
“Once you put that caring feeling behind that conversation, people are more receptive [and] they want to listen to you,” said Gonzalez. “You have to take time out for that person, no matter what. Whether it be a huge order or a small order, it’s an order. It’s someone putting faith in the company, buying our product. We work so hard to get [that product] out the door, so why not get it into the person’s hands and make their whole experience pleasant."
Gonzalez will not only pick up where he left off – managing several TACO accounts – but anticipates he will specialize in specific areas of the company to provide top-notch service to his customers.
For more information about TACO Marine, visit tacomarine.com.
